Unit 1-3 Tudor Hall, Conduit Lane, Hoddesdon, EN11 8FN
01992 462345

Statement from Dentality @ Hoddesdon:
Dentality@Hoddesdon has responded to news that some patients are receiving letters concerning hygienist treatment they received at the practice.   A former self employed, independently contracted hygienist was immediately dismissed following an investigation into failure to abide by strict decontamination protocols for dental instruments as set by the practice in line with the Health and Technical Memorandum 01-05 (HTM 01-05). Dr Shah and his team acted quickly to report the issue to Public Health England, NHS England and NHS Improvement – East of England, and the General Dental Council and have been working closely with all the authorities concerned.   Letters have been sent to all the practice’s patients who are understood to have received dental ultrasonic scaling during their treatment from the hygienist in question. A dedicated telephone line has been set up for the patients who have been contacted to access further information and to book a precautionary blood test if they wish to do so.       

  Statement from Dr Vishaal Shah (Principal Dentist)   

 “We have always put our patients first. As soon as we became aware of behaviour from a hygienist that did not meet the rigorous standards we expect from our entire team, we immediately launched a full investigation, and escalated the matter to all key authorities. We have continued working closely with them to ensure that patients are protected.   “We understand anyone receiving these letters will have concerns and while there is an extremely low risk of exposure, all these patients are being offered detailed information, and a dedicated number to call to book an appointment for blood testing as a precaution and get further advice.”

Statement from the British Dental Association

The British Dental Association (BDA) has responded to news that patients of the Dentality @ Hoddesdon practice have been contacted over the possible
risk of infection from blood-borne viruses after concerns that a former hygienist failed to abide by decontamination protocols.

*British Dental Association Chair Mick Armstrong said: *

“We understand the practice took decisive action when issues first emerged, reported the case and has been working closely with all the relevant

“Clinical experts from Public Health England have established there is an extremely low risk of exposure. Clearly any patients involved will require
reassurance, and authorities are offering blood tests as a sensible precaution.”